Symmetry Codeworks

Software Development

Symmetry Codeworks software development team is an incredible resource for pushing up the levels of productivity in your organization. Our expertise in web-based back end integrations offers our clientele a feature that very few integrators can. The ability to offer best of breed products to your organization and then enhance that productivity by customizing the product for your use.

While we offer custom development for many different types of applications, our core focus is in developing additional functionality into the ShoreTel Voip system. Our portfolio includes anything from developing web services to interact with the ShoreTel system, to tying in Line of Business applications to the system, to creating entirely new function sets to the system.

If you have a ShoreTel system, chances are you could gain in productivity and customer service benefits by utilizing our services to customize the system to work in your business.

Software Downloads

Here are a few of the applications we have developed for the ShoreTel system.

GMPhone/ACTPhone

GMPhone and ACTPhone are our our integration for all versions of Frontrange's Goldmine CRM as well as for Sage's ACT! CRM. It offers the following functionality:

Screen-Pop on incoming call based on CallerID
Dial directly out of your CRM application
Automatically create history notes for inbound and outbound calls to track contact history.

For all versions of Goldmine and for ACT! versions prior to ACT! 2005, download GMPhone v.2.5

	GMPhone v.2.5 Brochure				Download GMPhone/ACTPhone v.2.5 for Goldmine or ACT! versions prior to ACT! 2005

	ACTPhone v.3 Brochure				Download ACTPhone v.3 for ACT! versions 2005 and above